PrivaZer Refund Policy
Effective Date: February 18, 2026
Our Commitment to Customer Satisfaction
At Goversoft LLC, we stand behind PrivaZer and want you to be completely satisfied with your purchase. We understand that choosing privacy software is an important decision, which is why we offer a free version of PrivaZer for you to evaluate before making any purchase.
30-Day Money-Back Guarantee
We offer a full refund within 30 days of your original purchase date if PrivaZer does not meet your expectations. This gives you ample time to thoroughly test the software and ensure it works as intended on your system.
Conditions for Refunds
Refunds are granted under the following circumstances: if the software fails to perform as described in our documentation and we are unable to resolve the technical issue through our support channels; if you accidentally purchased the wrong license type or made a duplicate purchase; or if you experience technical problems that prevent PrivaZer from functioning properly on your system and our technical support team cannot provide a solution.
Refund requests must be submitted within 30 days of the purchase date. After this period, we are unable to process refund requests, though we will continue to provide technical support to resolve any issues you may encounter.
Non-Refundable Situations
We cannot provide refunds in certain situations. These include purchases made more than 30 days ago, license renewals where the previous license period was successfully used, cases where you simply changed your mind after the software has been working properly for you, or situations involving violation of our Terms of Service or suspected fraudulent activity.
How to Request a Refund
To request a refund, please contact our customer support team at support@privazer.com with your order number, the email address used for purchase, and a brief explanation of why you are requesting a refund. Our team will review your request and typically respond within 2-3 business days.
Once approved, refunds are processed back to your original payment method within 5-10 business days, depending on your payment provider.
Processing and Payment Provider Fees
Please note that while we refund the full purchase price, payment processing fees charged by third-party payment providers (such as PayPal or credit card processing fees) are generally non-refundable as these fees are charged to us by the payment processors regardless of refunds.
Technical Support First
Before requesting a refund, we strongly encourage you to contact our technical support team. Many issues can be quickly resolved, and we're committed to helping you get PrivaZer working optimally on your system. Our support team has extensive experience resolving technical challenges and may be able to address your concerns without requiring a refund.
Try Before You Buy
Remember that PrivaZer offers a free version with comprehensive privacy cleaning features. We encourage all potential customers to download and test the free version to ensure compatibility with your system and to verify that PrivaZer meets your needs before purchasing a license.
Contact Information
For refund requests or questions about this policy, please contact:
Goversoft LLC - PrivaZer Support
Email: support@privazer.com
Website: https://privazer.com
This refund policy may be updated from time to time. The current version will always be available on our website. Your purchase of PrivaZer constitutes acceptance of the refund policy in effect at the time of purchase.